Career Openings

PLAZA CUSTOMER SERVICE
EVEREVE STYLIST
L’OCCITANE
VERA BRADLEY
CHUY’S
LUCKY BRAND
GAP
THE ART OF SHAVING
VICTORIA’S SECRET
TEAVANA
AMERICAN APPAREL
BCBGMAXAZIA
SUNGLASS HUT
MICHAEL KORS
PLAZA VALET
PANDORA
COOPER’S HAWK WINERY & RESTAURANT
SUR LA TABLE
TOMMY BAHAMA
TUMI
TALBOTS
PAPER SOURCE
ST. JOHN
SPERRY TOPSIDER
BRIGHTON
WEST ELM
TIVOL
FOREVER 21
E.G. GELLER
NANI NALU
COURTYARD MARRIOTT
J CREW
VINEYARD VINES

PLAZA CUSTOMER SERVICE

Customer Service Representative

Are you ready to join an exciting, growing and well-established company that honors integrity, recognizes hard work, rewards achievements and fosters career growth? If you are, Highwoods Properties, a large, publicly traded full-service real estate company, may be your next and best career move. Our company offers a dynamic, fast-paced environment that promotes teamwork, creativity and collaboration. Take the next step and see what Highwoods is all about. Currently, we are seeking a qualified professional to join us in our Kansas City division as a Part-Time Customer Service Representative supporting our Plaza Customer Service office.

Selected candidate will provide a wide range of customer service skills by serving as an information resource for the Plaza and surrounding communities.

Job Duties will include:

• Sell Plaza gift cards, banners, Plaza merchandise and gift wrap
• Process gift card orders (online and in person)
• Handle payments for gift cards and merchandise
• Maintain sales and inventory records
• Daily accounting of gift card and merchandise sales
• Set up and provide support to merchants for Plaza gift card transactions
• Keep up to date knowledge of Plaza merchants
• Provide information of Kansas City area attractions and Plaza merchants, events, and history
• Deal directly with customers and guests by telephone, electronically and face-to-face
• Keep work and merchandise areas organized
• Order necessary supplies for office
• Work closely with the Kansas City Convention and Visitor Association to ensure brochures are fully stocked and power point presentation is up to date
• Offer quality gift wrap services to customers
• Assist with various marketing projects
• Contribute a significant amount of time, support and assistance to Plaza events
• Update countryclubplaza.com with events, merchant listings and current customer information
• Gather and prepare merchant information for Plaza newsletters and marketing tools
Requirements Skills required for this position include creativity, a strong work ethic and a tireless commitment to outstanding customer service. A positive attitude, attention to detail and a professional demeanor will be essential for the successful candidate. Candidates should have a flexible schedule to work with other part-time representatives, with an emphasis on customer service skills that encompass exceptional verbal and written communication and proactive problem solving abilities. Basic skills in MS Word, Excel and Outlook are required.

This is strictly a part-time position. If you are seeking full-time employment, please do not apply for this opening.

For consideration, please include salary history and/or requirements.

Equal Opportunity and Affirmative Action Employer, including Minorities/Women/Veterans/Disabilities

Click here to apply

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EVEREVE

Inventory Specialist:

Do you make lists for fun? Are you always ‘the organized one’? Evereve is looking for Inventory Specialist’s at select locations to keep our store running smoothly. Inventory Specialists, AKA Inventory Watchdogs, are fantastic problem solvers, positive communicators and have strong computer skills. They work well alone but also love to join others in the sandbox. This is a part time position that creates full time happiness with our moms.

Download and complete application at http://evereve.com/careers.cfm.

Stylist:
Love to play dress up? Passionate about helping women feel beautiful? Hot Mama is looking for stylists to help us empower, inspire and style moms. Stylists are our front lines. Our product pioneers. Our rock stars. They bring our customer experience to life every time they’re on the floor. They have a fabulous personal sense of style and strong, positive communication skills. They are the reason our moms walk out the door feeling beautiful.

Those who find significance and success at Hot Mama fully embrace our four core values:

  • Making moms look and feel beautiful
  • Building relationships with our customers
  • Understanding the needs of moms
  • Creating a positive, feel-good energy
  • To apply, send resume and application to Rachel Teahan at rachel@hotmamaonline.com. Download and complete application at http://www.shopmama.com/careers.cfm.

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L’OCCITANE

Sales Aassociate
L’OCCITANE is a unique brand focusing on the well-being of women and men alike. It seeks to create harmony, which links the pleasure of the senses with inner balance. The products range from skincare to home fragrances. All are manufactured in the time-honored traditional way using fine natural ingredients, primarily from Provence.

The company was founded by Olivier Baussan in the south of France in 1976. The first shop and mail order service was opened in Volx, France, in 1980. The current factory in Manosque was established in response to an ever-growing distribution network. In the mid to late 1990s subsidiaries were opened in the United States, Hong Kong and the United Kingdom.

Today, L’OCCITANE US employs over 1000 people with more than 180 boutiques in the United States covering over 30 states. L’OCCITANE also has a significant worldwide presence, with boutiques in nearly 90 countries. All products and boutiques reflect the Company’s core values of authenticity, simplicity, sensory pleasure and respect for people and the planet. From simple, natural ingredients, L’OCCITANE creates products that serve the ultimate goal of well-being in ourselves and in our homes. The fragrances are varied, unusual, natural and wonderfully appealing.

Please visit the About L’OCCITANE section of the website to learn more about L’OCCITANE.

Please apply in store.

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VERA BRADLEY

Team Leader

FUNCTION

Work alongside sales associates providing daily direction, communication and training to execute daily action plans in accordance with Vera Bradley’s objectives and standards.

EDUCATION AND/OR WORK EXPERIENCE

  • High School graduate preferred
  • 1-3 years retail experience.
  • Experience with retail POS system a plus

ENVIRONMENT & PHYSICAL DEMANDS

The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Constant walking and standing; frequent bending, stooping and reaching
  • Ability to occasionally lift up to 35 lbs
  • Strong sensory skills, such as good eyesight, hearing and dexterity
  • Ability to operate office equipment, including computers, copiers, fax machines and phone

Store Associate

FUNCTION

Support and maintain the integrity of the Vera Bradley “experience” through exceptional customer service, upholding store image standards, maximizing sales and assisting in store operational needs.

EDUCATION AND/OR EXPERIENCE

  • High School graduate preferred
  • Prior retail experience strongly preferred
  • Experience with retail POS system a plus

ENVIRONMENT & PHYSICAL DEMANDS

The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Constant walking and standing; frequent bending, stooping and reaching
  • Strong sensory skills, such as good eyesight, good hearing and dexterity
  • Ability to occasionally lift up to 35 lbs.

Apply at verabradley.com/careers

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CHUY’S

All Positions
Chuy’s is accepting applications.  Please call, 816.931.2783, for more information.

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LUCKY BRAND

Seasonal Associates
KEY ROLES/RESPONSIBILITIES

  • Ensure every customer receives exemplary customer service
  • Ensure customers are your primary focus and all other tasks are secondary.
  • Assist customers with wardrobe styling and comfortable with sharing up to date fashion knowledge
  • Display expert product knowledge of product, company history, company policy and store/company strategies
  • Meet selling expectations and achieve individual and team sales goals, and contribute to the store’s overall success
  • Work well with others and collaborate to build a strong store team.
  • Work with Store Management to set goals for personal skills development
  • Provide assistance with floor sets, window changes and other merchandising and visual expectations
  • Ensure adherence to all company policy and procedures.
  • Adhere to availability and scheduling needs of the business.
  • Perform POS transactions accurately and efficiently and follow all cash handling procedures.
  • Ensure Loss Prevention awareness to protect the store from internal and external shortages.
  • Assist store management team with housekeeping responsibilities.

REQUIRED SKILLS/EXPERIENCE

  • Outgoing personality that can interact openly with others
  • Demonstrated ability to achieve individual selling goals and metrics
  • Customer Service experience required
  • Demonstrated sales accountability
  • Strong personal leadership skills and desire to succeed
  • Exceptional interpersonal, communication and customer service skills
  • Ability to work in a team environment with peers and supervisors
  • Ability to receive feedback from management and peers.

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GAP

Sales Associates
Gap Sales Associates love the brand, love our products, and are passionate about bringing those products to life for our customers. Sales Associates work as members of the store team to lead a positive customer and brand experience, while being BOLD, EASY, and REAL. Gap Sales Associates follow our founder’s legacy of doing what they love- serving our customers and the communities in which they work and live. Providing our customers with an optimal shopping experience is our #1 priority. We work as a team, and team members are expected to perform a variety of cross-functional tasks as assigned by the leader on duty or as needed to ensure overall customer satisfaction. This job description intends to describe the general nature and level of work people assigned to this job perform. It is not intended to include all duties and responsibilities. The order in which duties are listed is not significant.

Our Sales Associates:

  • Influence customer buying decisions, by communicating information about the quality, value and style of Gap products including style, fit, fabric, price, and care instructions.
  • Differentiate the Gap Brand and products from competitors with real connections with our customers.
  • Set the example by role modeling our Selling culture to provide outstanding customer service. Demonstrate peer coaching and facilitate training for new Sales Associates.
  • Utilize available Gap Brand resources, including GapCard and store promotions and training, to create sales and build customer relationships.
  • Positively and proactively help solve problems for our customers and can balance multiple customers in a fast-paced retail environment.
  • Deliver results in their role to contribute to their stores success. Are aware of and accountable to store and individual goals and results.
  • Contribute to a positive work environment by consistently treating all Gap Brand employees and customers with respect.
  • Demonstrate a high degree of integrity and enforce/uphold all company policies (ie. LP, Customer, Employee) and communicates violations to the leadership team or the Code of Business Conduct Hotline.
  • Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.
  • Maintains store standards per Visual Presentation Assessment direction to enhance customer shopping experience.

Qualifications

  • Are knowledgeable and enthusiastic about current fashion/trends. Consistently seeking new fashion and product knowledge to serve as an expert for our customer.
  • Have strong communication, influencing and time management skills
  • Are confident and can easily build rapport when meeting new people
  • Can assess customer needs and enjoy helping people solve problems
  • Enjoy being part of a team environment
  • Preferably have previous retail and/or customer service experience
  • Have availability and flexibility to work nights, weekends, store openings and closings, to meet the needs of the business.
  • Can safely lift 30 lbs. and can maneuver throughout the sales floor and stockroom

Gap, 424 West 47th Street, 816-360-8200

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THE ART OF SHAVING

Sales Associate (Shaving Specialist)- Part Time
The Art of Shaving Seasonal Sales Associates meet and exceed sales goals by providing an exceptional shopping experience through knowledgeable, professional and efficient service standards. As ambassadors of the brand, our Seasonal Sales Associates are enthusiastic motivated team players passionate about skin care and helping our customers achieve The Perfect Shave.

Summary of job
Meet and exceed sales goals by providing a positive customer shopping experience through knowledgeable, friendly and efficient service standards.

Responsibilities

  • Provide welcoming and knowledgeable customer service
  • Responsible for meeting individual sales plan
  • Responsible for tracking and reporting individual performance
  • Responsible for opening Store/Key Holder
  • Responsible for closing of store including end of day cash and credit card reporting
  • Responsible for managing Barber Spa appointment book (where services are available)
  • Perform merchandising duties including replenishment of stock throughout shift
  • Assist in cleaning and maintenance of store as needed
  • Responsible for operating cash register
  • Perform duties as assigned by Store Manager
  • Observe and monitor loss prevention
  • Competencies
  • Customer Service – Welcoming and knowledgeable customer service, exceptional communication skills, responsible for entire customer experience, and ambassador of the brand. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Oral Communication – Speaks clearly and persuasively; Listens and gets clarification; Responds well to questions.
  • Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
  • Organizational Support – Follows policies and procedures; Completes tasks correctly and on time; supports organization’s goals and values.
  • Records- Tracks sales metrics using Gold Standard forms
  • Safety- Maintain safety standards in the store.
  • Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
  • Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent.
  • Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications

  • Upscale retail experience
  • Proven sales record
  • Responsive and attentive customer service skills
  • Enthusiastic, motivated, team player
  • Exceptional written and verbal communication skills
  • Proficient with current computer technologies
  • Physical Demands: include but may not be limited to standing for long periods at a time and lifting/pushing/unpacking/storing shipments up to 10 lbs.

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VICTORIA’S SECRET

All Openings
Victoria’s Secret is an iconic specialty retail brand that needs no introduction. Our name has become synonymous with all things feminine and sexy.

Sales Team

Join the sales team, build your career with us and inspire customers by building relationships and delivering a personal
experience. Plus, take advantage of a competitive salary, associate discounts, first looks and incentives for performance.

Seasonal Team
Work with us during the holiday season. Experience what it’s like to work at Victoria’s Secret and enjoy our amazing discount!

Friends and Family
Work with us on some of the busiest days this holiday season and take advantage of the associate discount.

Apply in person at the Country Club Plaza. Various elevated associate positions available throughout the metro area. Please inquire within.

455 Nichols Rd, Kansas City, MO 64112

Phone: 816.531.2650.

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TEAVANA

Job Title: Retail Store Manager

POSITION: RETAIL SALES MANAGER
HOURS: FULL TIME

COMPANY:
Teavana is one of North America’s most unique and fastest-growing specialty tea retailers. Founded in 1997, Teavana carries over 100 varieties of high quality loose leaf tea, teapots, and tea accessories from around the world. Our mission is to offer new tea enthusiast and tea connoisseurs alike the “Heaven of Tea” retail experience where passionate and knowledgeable “Teaologist” engage and educate customers about the ritual and enjoyment of tea.

JOB DESCRIPTION:
Retail Store Managers (General Manager’s – GM’s) ensure the success of their store and their team members. They understand that profitability enables us to share the benefits of drinking tea with our guests, give back to our communities and provide comprehensive employment benefits to our team members while we aspire to grow as the most recognized and respected brand in the tea industry.

GM’s take the lead in our sales focused environment, by growing their stores business in proven and creative ways and managing their teams
fairly, ethically and effectively. They set realistic yet challenging goals for team members and motivate them to achieve their best while providing regular feedback in a timely manner.

BENEFITS:
-comprehensive training
-exceptional advancement opportunities
-medical, dental, 401k*
-college reimbursement*
-employee discounts
-competitive base salary plus commission based earnings with unlimited potential

REQUIREMENTS:
-Excellent communication, verbal, and written skills
-Strong leadership, training, and team building skills
-Strong operational skills in sales and customer service environment
-Proven ability to plan and prioritize workload

Should you or any one you know be interested in this exciting opportunity please apply online or reply to this email.

APPLY:

http://www.teavana.com/about-us/careers

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AMERICAN APPAREL

Sales Associate
We are currently looking for intelligent, friendly and dedicated people to work in our Country Club Plaza Location. Integrating fashion, sales, art, design and technology, American Apparel offers many unique jopb opportunities, healthcare benefits for full-time employees, and room for advancement. We are now hiring for full time and part time sales associates and back stock associates!

We are looking for extremely dedicated, outgoing and stylish individuals.

Applicant must have:

  • Great sense of style
  • Exceptional customer service skills
  • Desire to learn about products in order to assist customers
  • Basic computer skills
  • Fun attitude and strong work ethic
  • Previous retail experience is a plus but not necessary

If you are interested in working for us, please bring resume to: American Apparel Country Club Plaza, 447 W. 47th St. Kansas City, MO 64112, (816) 561-1533

You may also apply on our website at www.americanapparel.net/careers/ .

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BCBGMAXAZRIA

Sales Associate
We seek experienced candidates that are: Dedicated and dynamic leaders with extensive retail experience, who possess a commitment to excellence and passion for our brand!

Sales Associate Candidates must have a proven track record in a fashion-forward, customer-oriented, retail-clothing environment. Posses at least 1 year of selling performance in a retail business. Possess clientele skills to develop relationships with current and prospective clients. Possess ability to drive personal business & client appointments while supporting store management to drive company initiatives.

Key Initiatives:

  • Directly reports to Store Management staff.
  • Perform selling and clienteling practices in line with company direction.
  • Drive personal business with client appointments & wardrobing.
  • Protect the BCBG Max Azria brand with up-holding product knowledge and visual standards, and personal brand association.
  • Assist store management & staff with store initiatives when needed.
  • An ambition to build a career with the BCBG Max Azria Group.

Please contact BCBG at: 816.931.7400.

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SUNGLASS HUT

Part Time
You know them! You love them! Now, join the team that brings them to the world. At Sunglass Hut, we combine the vision and talents of the best. With over 2,000 stores globally, we offer the latest branded products. As a member of our team you’ll not only be part of an organization that is leading the world in fashion and service, but dynamic careers as well.

General Functions:
Oversee the daily function of store operation to include- selling, recruiting, store set up, maintenance and inventory control. Achieves store success working towards the maximum expectation. In a single coverage environment, delivers superior sales results by assisting customers in selection products to best suit their lifestyle.

Knowledge and Skills:

  • Strong selling skills
  • Independent and self-motivated worker
  • Strong communication and listening skills
  • Interpersonal Skills
  • Strong negotiating and influencing skills
  • Basic math skills
  • Familiarity with cash register, computers and calculators
  • Previous experience in retail and customer service

Working Conditions:
Single coverage environment, on your feet most of the day.

Please contact Sunni at 816.531.4340.

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MICHAEL KORS

Sales Team

Qualifications:

  • 1-3 years of relevant sales experience
  • Excellent communication & interpersonal skills-Utilize the elevated levels of sales and service to maximize sales performance
  • Demonstrate an in-depth knowledge of the merchandise
  • After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
  • Maintain a keen interest in the fashion industry and market trends
  • Build and maintain repeat clientele: utilize client book

Currently seeking elevated Assistant Manager and Sales Associates to join the team at Michael Kors. All inquiries please contact Jeni Stalone at mkl.00583@michaelkors.

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PLAZA VALET

Valets
Looking for a fast-paced & fun job with great pay? We want to talk to you! Due to our rapid growth, Lanier Parking Solutions, recognized as a Great Place to Work, is looking for high-energy Valets to join our team! Our Valets make up to $12.00 / hour (hourly plus tips).

If you are looking for a challenge apply here

Or email, plazavalet@lanierparking.com

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PANDORA

Sales Associates
Pandora Jewelry is looking to hire full-time and part-time sales associates for their store, and no experience in sales or retail is necessary because Pandora will provide all the training. We are also looking for management team members. If you’re interested in working with one of the world’s most cherished jewelry brands, please email Donna, donnag.pandora@gmail.com or call 816.332.4995

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COOPER’S HAWK WINERY & RESTAURANT

Servers, Bartenders, Tasting Room Attendants, Host Staff, Kitchen Staff
Cooper’s Hawk Winery & Restaurant is a modern, casual dining experience with warm service and a menu designed with their own handcrafted wines in mind.

We recognize the reason for our continued success is the team of outstanding individuals who work in our stores.  We are currently seeking servers, bartenders, tasting room attendants, host staff, and all kitchen staff to join our Kansas City team!

To apply, visit:  https://my.peoplematter.at/coopershawk/Hire/Application

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SUR LA TABLE

We’re hiring SEASONAL employees at Sur La Table!

Discover where your passion for cooking and entertaining can take you! Visit our careers page http://www.surlatable.com/careers to apply!
Seasonal Sales Associate: The Seasonal Sales Associate creates an experience for our customer that delights and inspires. This position assists in executing and supporting all store initiatives that contribute to generating sales.
Seasonal Cashier: The Cashier is responsible for maintaining customer service as per company standard, generating sales, merchandising, signing, pricing, cash register operations (POS) and loss prevention in adherence to Sur La Table Policy/Store standards. This position contributes to the success of the store by ensuring each customer receives outstanding service in a friendly environment.

  • Seasonal Stock Associate: The Seasonal Stock Associate assists in maintaining the stock room and replenishing the sales floor with merchandise during our busiest time of year. This position assists the store team in ensuring all shipment/receiving processes are followed by required standards and keeps the stock room organized so that available merchandise can be located quickly, safely and efficiently.

Sur La Table is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, sexual orientation, genetic information, veteran status, or marital status.

About Sur La Table:

In 1972, the first Sur La Table opened its doors in Seattle’s Pike Place Market. Everyone from novice home cooks to professional chefs found a surprising selection of culinary tools from around the world—with plenty of help from an enthusiastic, knowledgeable staff who loved cooking, too.
We’ve now grown to more than 100 stores across the country. Both our website and catalog are viewed by millions of people each year, and our cooking class program is the largest avocational cooking school in the US.
Sur La Table is the premier place to find an unsurpassed selection of innovative goods for the kitchen and table, and we’re just as passionate about cooking and entertaining as we ever were.

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TUMI

Part Time Manager

We are the high-profile, leading-edge luxury lifestyle brand with an ever-expanding international presence. We have developed a dedicated following among the world’s most discerning consumers: celebrities, politicians, business innovators and affluent travelers. These influential style leaders choose our products because they offer the ultimate in sophisticated design, unsurpassed quality and smart functionality.

We are currently seeking a results driven Part Time Manager (10-20hrs)

Specific responsibilities include:

• Manages and coordinates the daily operations of the store and the daily activities of the sales staff engaged in promoting and selling products to ensure customer satisfaction.
• Maximizes sales by building high performing teams, enhancing our brand image in the market, and ensuring a consistent superior customer experience.
• Develops new customer relationships and interacts with existing customers to increase sales.
• Attains monthly sales, conversion and other KPI goals.
• Builds strong partnerships with corporate, district and/ or regional manager.

JOB REQUIREMENTS
In addition to intelligence, high energy and visionary thinking, the ideal candidates will have related luxury or specialty retail experience, a good selling presence and superior customer service skills.

Tumi is an equal opportunity employer

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TALBOTS

Position PT Assistant/Key Sales Associates

Description The Talbots Sales Associate provides an exceptional selling and customer service experience that promotes the product and supports the brand. Sales Associates must demonstrate selling competence, styling expertise and possess a love of fashion. Sales Associates are accountable for achieving productivity goals by using product knowledge using selling tools and available resources.

Benefits
• Competitive Starting Salary
• 50% discount at Talbots
• Limited health care plan provided
• Paid Weekly
• Flexible Scheduling
Requirements Possess a strong drive, ambition, and passion for overall sales achievement and provide an exceptional brand experience.
• Communicate professionally and in a timely manner with customers, associates and corporate partners.
• Maximize individual performance by accepting direction, coaching and feedback.
• High School Diploma
• Complete projects as assigned including stock assignments and keeping the selling floor to standard.
• Specialty retailing experience preferred
• Outstanding sales results and record / track record required.
• Work a flexible schedule including nights, weekends, and holidays.
• Requires ability to move about in a store including standing, walking, kneeling, stooping, climbing ladders, using stairs, carrying, bending, stretching, twisting, or reaching out with the body, arms, or legs, pulling and lifting objects up to 40 pounds. Sometimes these movements are made quickly and repeatedly.
• Operating computer systems with intermediate computer and keyboarding skills.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location Country Club Plaza
To Apply Contact or send your resume to:
239 W. 47th St
Kansas City, MO 64112
816-531-7210

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PAPER SOURCE

Management positions available.  Please visit our website for more information, www.papersource.com

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ST. JOHN

Sales Associate

POSITION SUMMARY STATEMENT
The Sales Associate is responsible for contributing to the store sales by providing The St. John Experience level of service to all internal and external clients, building rapport with clients, clienteling, supporting the management team and representing St. John.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Consistently demonstrates Relationship Selling Skills to achieve and exceed planned daily, weekly and monthly sales goals set by Store Management
• Demonstrates the Relationship Selling Skills from The St. John Experience: The Client program to actively develop new clients and further develop existing client relationships
• Demonstrates behavior that reflect the Guiding Principles
• Maintains client book to standard and generates sales utilizing the client book through appointments and daily correspondence with clients
• Demonstrates strong product knowledge; keeps updated on new products, marketplace and fashion trends
• Promotes and supports the St. John customer loyalty programs
• Demonstrates high degree of professionalism in communication, attitude and teamwork with clients, peers and management team
• Demonstrates proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication)
• Understands and performs all POS functions accurately, professionally and within Company guidelines
• Has a strong knowledge of the alteration process and fitting a client for alterations
• Assists in merchandising and maintaining the appearance of the store according to St. John standards
• Maintain store, lunchroom, stockroom and bathroom to Company standards
• Assists in the preparation and execution of stores physical inventories and actively participates in resolving inventory discrepancies
• Actively contributes to non-selling activities and loss prevention initiatives
• Demonstrates high level of quality in work, attendance and appearance
• Actively participates in Monthly Touch Bases and follow-ups
• Attend all required Store Meetings
• Maintains standards of cleanliness and organization
• Adheres to all Company Policies & Procedures
• Adhere to Timekeeping procedures
• Adhere to local, state and federal laws

MINIMUM QUALIFICATIONS:
Competencies:
• Client focused
• Goal-oriented; driven to be successful
• Excellent communication (written, verbal and listening)
• Highly collaborative team player
• Adaptable
• Displays professionalism
• Initiative
• Honest and has integrity
• Positive, optimistic and demonstrates excitement for what they do
• Embraces change
• Solution oriented

Education/Experience:
• 2-3 years sales experience in a luxury brand retail store
• Understands the luxury client
• Loyal client base or experience with clienteling
• Worked in a clienteling environment and has built a loyal client base
• Ability to work varied hours: nights, days and weekends to support the business needs

TO APPLY:
Please visit www.sjkcareers.com

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SPERRY TOPSIDER

SPERRY TOPSIDER (Country Club Plaza) is looking for highly motivated Part-Time Sales Associates for the Spring/Summer Season. Prior Retail Experience is Desired. Skills: Motivated – Energetic – Outgoing and Goal-Driven – Taste for Fashion- Knowledge of Company and Product Lines; AM Days and Weekend Shift Availability is a Must!

Please apply at: www.wolverineworldwide.com/careers, or contact the store directly at (816) 960-6857

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BRIGHTON

Sales Partner

This person needs to be energetic and have open availability.  We need people that can work part-time days, evenings and weekends.  They will average 10-20 hours per week.  Retail experience is required.  Brighton Collectibles is a wonderful company and we have a fabulous team here on the Country Club Plaza.

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WEST ELM

Part time Sales Stylist
Stock Positions

Interviewing August 7th – 10th.

Interested Canidates should email:  cmatlock@stores.potterybarnkids.com or shenson@wsgc.com

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TIVOL

Sales Associate

A TIVOL Sales Associate is expected to achieve a high volume of personal sales through the delivery of outstanding customer service in full compliance with the operating standards, policies and procedures of TIVOL. The ideal candidate is able to cultivate strong customer relationships and take complete responsibility for all of a client’s needs — sales, special orders, jewelry cleaning and repairs.

Desired skills and expertise:

• Associate’s degree (A. A.) and at least five years related experience and/or training; or equivalent combination of education and experience

• Ability to establish rapport, listen, and adapt behavior communication styles to best communicate with others

• Ability to develop an appreciation of what TIVOL means to the community with regard to quality, service, and the commitment to proactive customer service

• Ability to function effectively in a team environment

• Willingness to remain on the floor throughout the day and to adjust lunch hour and breaks to accommodate the day’s traffic

• Enthusiasm for learning about merchandise and ability to instruct customers on wearing and care

• Must be willing to work at Hawthorne Plaza location

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FOREVER 21

Forever 21 on the Country Club Plaza is now hiring for Seasonal Associates.  Must be 18 and over. Come apply in store today!

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E.G. GELLER

Full Time Sales Associate:
Join our E.G.Geller Shoes team as a full time sales associate on the beautiful Country Club Plaza!
E.G. Geller has over 45 years of experience in the Footwear Industry. For the last 21 years, we have been in the Euro Comfort Business. Our staff is expertly trained in the art of fitting shoes. Service is what we’re all about.
The Euro Comfort Business is ever changing as new technologies are developed. E.G. Geller will continue to offer our customers the latest in comfort and style.
We need someone who is hard working, has good communication and teamwork skills and the ability to acquire product knowledge and assist customers with purchases.
This position also involves stock work, shipping/receiving, cleaning the store and more daily tasks.
We start our employees at $10 plus commission as well as other benefits including health insurance and retirement.
Great Retail Hours!
Shoe experience preferred, but we are willing to train.
Please submit a resume if you are interested in becoming a part of the E.G.Geller crew.

Brenna Butner
Manager
E.G.Geller
316 Ward Parkway
Kansas City, MO 64112
TEL: (816)-931-0039
FAX: (816)-931-0180
brennab@eggeller.com
www.eggeller.com

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TOMMY BAHAMA

Job Title: Floor Supervisor
Requisition Number: TB4991
Interest Category: Retail
Location: Kansas City
City: Kansas City
State/Province: MO
Country: U.S.
Division: Retail
Job Type: Full Time
Relocation Available: No
Percentage of Travel: 0% – 10%
Description:
Aloha~

Tommy Bahama defines relaxed, sophisticated, island-inspired living, with a complete collection of men’s and women’s sportswear, denim, swimwear, accessories, a complete home collection and restaurants. Tommy Bahama is looking for a qualified Floor Supervisor to join our efforts to create an island lifestyle that inspires the world to relax.

MISSION

Take responsibility for the store with the purpose of leading the team through what we refer to as the 5 P’s: People, Profit, Product, Presentation and PARADISE. Lead by example through motivation, support, and communication and with the ultimate goal of providing an exceptional and rewarding lifestyle experience for both internal and external guests.

KEY RESULTS AREAS

People:

Create a learning and nurturing environment for all Retail Team Members that promotes sales and service success, and internal career growth.
In partnership with Store Management:
Embrace strategies to increase qualified applicants. Participate in hiring, development, and mentoring store team.
Minimize employee turnover rates by focusing on taking time to effectively orient new employees, set clear performance expectations, train, coach, and give constructive performance feedback on a consistent basis.
Identify and implement strategies to improve productivity.
Implement company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job as needed.
Build strong sales and service relationships with guests through inspiring and motivating the team into action. Set the tone, pace, and consistently role model key sales and service behaviors with every team member creating an optimal guest purchase experience.
Consistently cultivate an environment of open, authentic dialog with store team, regional and home office partners.
Practice proactive performance management to ensure adherence to employment policies and procedures
Assist employees with career development strategies to improve employee retention and to build bench strength.
Profit:

Drive profitability and promote an entrepreneurial spirit in all aspects of store operations while remaining brand appropriate.
In partnership with Store Management:
Manage individual store expenses ensuring budgetary compliance as requested.
Achieve sales plan through efficient planning, execution, and business analysis.
Ensure consistent execution of Company policies and procedures
Develop/streamline store processes.
Manage daily payroll hours to budgeted payroll percentage.
Proactively manage all aspects of loss prevention to ensure the protection of company assets including cash, merchandise, and company property.
Incorporate and administer applicable safety programs for the store, employees, and guests.
Follow MOD program expectations to enhance guest service, increase sales and maximize productivity of staff on each shift.
Product:

Support the direction of the brand through merchandise assortments appropriate to store market and promote the use of Product Knowledge as a tool to enhance employee productivity, sales, and service levels.
In partnership with Store Management:
Analyze the business to provide specific weekly store trends, assortment needs, and guest feedback to merchant team.
Embrace brand direction by integrating product knowledge education and fashion direction with the store team on a daily basis.
Be a strong ambassador of the brand by personally representing the season’s trends and key items for the business
Presentation:

Communicate the Tommy Bahama lifestyle through brand execution, both visual and experiential.
In partnership with Store Management:
Ensure merchandising and visual standards are executed and sales maximized while maintaining brand philosophy and direction.
Ensure employee appearance appropriately reflects the Tommy Bahama brand image.
Manage upkeep of physical store in partnership with Store Manager and Facilities Manager.
PARADISE:

Responsible for embracing, articulating, and reflecting the Tommy Bahama Culture.
Influence the store team to embrace, articulate, and reflect the PARADISE Core Values.
Demonstrate the Tommy Bahama PARADISE Core Values in all business decisions and actions.
Commit to maintain the culture through the evolution of the business.
EXPERIENCE, TALENT AND EDUCATION

Education/Training

College Degree in Business or related field preferred.
2+ years retail experience
Management team supervision experience preferred.
Exposure to Retail Merchandising concepts
Exposure to Retail Visual concepts
Knowledge/Skills

Strong leadership skills, interpersonal skills, verbal and written communication skills, listening skills, ability to check for understanding after direction is given, strong organization skills, ability to multi-task, talented director of internal and external guest relations, team builder, basic math skills, computer skills (Microsoft Office,) proven track record of increasing experience and responsibility.
Tommy Bahama is full of smart, creative islanders. We support a work hard, play hard culture and hope you are ready for the challenge. We provide excellent compensation packages, including medical/dental/vision benefits, generous clothing discounts, aloha/paid time off, and much more.

Tommy Bahama, Inc. is an Equal Opportunity Employer.

Mahalo (thank you) for your interest in Tommy Bahama

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NANI NALU

High Fashion Retail Sales Associate

Nani Nalu Beachwear Boutique – Kansas City, MO
Nani Nalu is a boutique company that prides itself on providing excellent customer service paired with a curated collection of the industries finest swim, beach and resort wear. Our team is comprised of outgoing, professional and dedicated individuals who believe in our mission of helping women find the perfect swimsuit to complement her individual body shape and lifestyle needs. We are friendly, compassionate and very fun people. To learn more visit us at: www.naninaluswim.com
RESPONSIBILITIES:
Assists customers in finding the perfect fitting swimsuit and accessories during their appointments or walk-in experiences. Communicates product knowledge and showcases styling opinions to meet and exceed personal and company daily sales goals.
SALES AND CLIENT SERVICE
Maintain a fun and friendly personality to engage our customers and promote a comfortable shopping experience.
Maintain individual sales statistics at or above company minimums.
Administer the highest level of Customer Service per Nani Nalu’s standards for all appointments, walk-in, phone in, and e-mail customers.
OPERATIONS
Ensure proper cash handling on register.
Assist Store Manager(s) in No-Waste expense controls, in order to maximize store profitability.
Uphold and maintain all operational aspects to company standards.
Assist in maintaining levels of organization and cleanliness in responsibility store.
VISUAL MERCHANDISING
Ensure that the shop is maintained visually, straightened and full.
Ensure each item is hung correctly and placed back on the sales floor in the correct location.
Assist in implementing floor sets and corporate visual directives.
INDIVIDUAL STANDARDS
Perform all functions with a sense of urgency.
Meet all Store Manager(s) deadlines.
Project a professional and fashionable image to Nani Nalu’s dress code policy.
Approach each customer with compassion, respect and professionalism.

AUTHORITY: REPORT DIRECTLY TO STORE MANAGER(S).
WORKING CONDITIONS WHILE CONVEYING GREAT CLIENT SERVICE:
Constantly moves about entire store area including stockroom
Frequently positions or moves up to 5 lbs at a time
Occasionally positions or moves up to 25 lbs at a time
We are a busy boutique, there is little to no “down” time. Expect to work with customers over 80% of your shift.

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COURTYARD MARRIOTT

Catering Sales Manager

Courtyard Marriott Country Club Plaza
What you will be doing
Catering Sales Manager is responsible for finalizing group business while maximizing the banquet space to meet/exceed sales goals.
As an IHR Catering Sales Manager, one solicits, negotiates and books new/repeat business by via outside sales calls, telemarketing, mailings, networking, etc.

Requirements
• A thorough knowledge of the practices and procedures of the catering, food & beverage and hospitality professions
• Effective communication skills
• The ability to negotiate, influence, and sell professionals and/or prospective hotel guests
To apply, go on www.interstatehotels.com

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J CREW

Job Description:
Keyholder supports the operation of a profitable business through successful floor supervision.

Responsibilities:
Customer Focus
• Leads by example by providing quality customer service
• Coaches discretionary services and clienteling
• Acts in the best interest of the customer
• Delivers above and beyond service

People and Self Development
• Provides timely and constructive feedback to associates in partnership with management team
• Receives feedback in an open and receptive manner
• Takes ownership of continual self training and development
• Trains the team on J.Crew standards

Drive and Produce Results
• Learns to perform portions of division of responsibilities with competence and minimal supervision
• Delivers results in all Key Performance Indicator’s through successful selling manager role
• Maintains a visually enticing store that is neat clean and organized

Communicate Effectively
• Participates in store meetings, management meetings, and business partner visits
• Provides global feedback and offer possible solutions to corporate / store business partners
• Utilizes store director and associate managers as partner in communication chain
• Sets clear expectations and provide direction on how to achieve

Decision Making
• Prioritizes workload to maximize efficiency and minimize impact on customer experience
• Seeks creative solutions to challenges
• Adapts management style as necessary to the audience

Foster Teamwork and Develop Partnerships
• Maintains a healthy work environment for team
• Serves as a business partner to Regional Visual Merchandise Manager, Regional Director, Market Director, and Store Director
• Supports new initiatives
• Interfaces with all levels of management and associates in a manner that promotes learning and mutual respect

Qualifications:
• High School diploma or equivalent combination of education and experience sufficient to successfully perform essential functions of the job.
• Three to five years retail experience
• Strong verbal and written skills
• Ability to communicate effectively in order to relay product knowledge and services
• Strong eye for fashion
• Ability to perform effective selling techniques to achieve sale and repeat business
• Basic computer skills
• Physical requirements: lift /carry/move 40 lbs minimum including fixtures and product.
• Ability to work a flexible schedule including holidays, overnights, weekends
• Ability to actively supervise the sales floor

We are currently looking for full time keyholder at our store at Country Club Plaza in Kansas City, MO. Please submit your resume directly to Lindsay.evans-hendley@jcrew.com

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

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vineyard vines

Captain (Store Manager)

Department: Retail
Reports To: District Manager

Overview: Responsible for building, guiding and supporting a store to bring “Every Day Should Feel This Good” to customers while growing sales and profitability.

Functions & Responsibilities:
Generate Sales:
• Meets and exceeds store financial goals
• Measure and develop store and crew performance goals to increase profitability
• Actively looks for opportunities to drive additional sales and traffic
• Aware of market competitor activities
• Sources and supports In-Store and Corporate driven events
• Supports and Communicates VVR Corporate initiatives

Customer Experience:
• Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
• Develops customers into repeat shoppers though information gathering, customer follow-up and email capture
• Educates crew and customers regarding product information and brand initiatives
• Ensures crew and customer education regarding product knowledge and brand initiatives
• Develops and ensuring store systems and practices support the customer experience (holds and store specific services)
• Encourages managers and crew to solicit customer feedback to better product and store environment

Crew Development:
• Operates a welcoming, fun, encouraging and energetic yet professional store environment that adheres to all HR policies and laws
• Creates schedules to support an engaging customer service environment
• Maintains brand appropriate talent pool to fill open positions in a timely manner
• Develops and educates first mates (assistant managers) and crew members
• Creates, attends and supports manager and crew meetings and team building exercises
• Recognizes and rewards first mate and crew performance
• Builds an environment that fosters open and respectful communication with crew and Corporate partners
• Maintains brand appropriate talent pool to fill open positions in a timely manner by proactive recruitment and networking
• Conducts regularly scheduled interviews to identify and hire on the best talent for stores

Operations:
• Ensures store is compliant with operational standards, expectations and federal law
• Supports crew to plan and execute direction in a timely manner
• Evaluates store operations looking for opportunities to enhance efficiency, productivity and profitability
• Maintains efficient merchandise controls
• Develops loss prevention awareness among all crew members
• Consistently meets payroll expectations
• Manages to a Profit and Loss Statement
• Exercises prudence regarding personal/team expenses and supply management

Merchandising:
• Ensures merchandising reflects current compass, brand initiatives and local customer needs
• Actively looks for replenishment opportunities through restocking and Corporate partnership
• Audits store cleanliness, folding and visual standards
• Makes merchandise moves based on sell-through and customer feedback to drive business

Requirements/Qualifications:
• 2+ years as a Store Manager in similar volume, type business
• Total 3+ years of retail supervisory experience
• Strong interpersonal communication and customer service skills
• Ability to plan, manage time, and make decisions in a fast-paced environment
• Proven success in staff development and mentorship
• Competition and industry awareness
• Commitment to career growth of self and others
• Team focused, confident, and professional
• Creative, adaptable, entrepreneurial and driven by integrity
• Strong verbal and written skills
• Ability to perform effective selling techniques to achieve sale and repeat business
• Excellent retail business acumen including selling skills, visual presentation, and sales analysis
• Ability to work a flexible schedule including holidays, overnights, weekends
• Ability to actively supervise the sales floor
• A passion for making people happy
• Belief in leading by example and likewise, exudes a leadership as service mentality
• Excited to recruit, train, motivate, and inspire as a large piece of the day-to-day responsibilities to your team
• Excellent organizational skills
• Accuracy and attention to detail
• Ability to effectively receive and communicate feedback
• Proactive and experienced in networking
• Passion for the vineyard vines brand

First Mate (Assistant Manager)

Department: Retail
Reports To: Captain (Store Manager)
Overview: Responsible for supporting the Captain to build, guide and support the store to bring “Every Day Should Feel This Good” to customers while growing sales and profitability.
Functions & Responsibilities:
Generate Sales:
• Supports store to meet and exceed store financial goals
• Measures and develops crew performance goals to increase profitability
• Actively looks for opportunities to drive additional sales and traffic
• Aware of market competitor activities
• Sources and supports In-Store and Brown House driven events
• Supports and Communicates VVR Brown House initiatives

Customer Experience:
• Personally exemplifies Shep and Ian’s vision of “ Every Day Should Feel This Good” to our customers through “Hosting the Party”
• Develops customers into repeat shoppers though information gathering, customer follow-up and email capture
• Educates crew and customers regarding product information and brand initiatives
• Ensures store practices and procedures support a positive customer experience (holds and store specific services)
• Collects and encourages crew to solicit customer feedback to better product and store environment

Crew Development:
• Maintains welcoming fun, engaging, energetic yet professional store environments that adhere to all HR policies and laws
• Creates schedules to support an engaging customer service environment
• Develops and educates crew members
• Creates and supports manager and crew meetings and team building exercises
• Recognizes and rewards crew performance
• Builds an environment that fosters open and respectful communication with crew and Corporate partners
• Maintains brand appropriate talent pool to fill open positions in a timely manner by proactive recruitment and networking
• Assists Captain(Store Manager) in conducting regularly scheduled interviews to identify and hire on the best talent for stores

Operations:
• Supports store compliance with operational standards, expectations and federal law
• Supports crew in planning and executing direction in a timely manner
• Evaluates store operations for opportunities to enhance efficiency, productivity and profitability
• Maintains efficient merchandise controls
• Develops loss prevention awareness among all crew members
• Supports Store to consistently meet payroll expectations
• Exercises prudence regarding personal/team expenses and supply management

Merchandising:
• Supports store merchandising to reflect current compass, brand initiatives and local customer needs
• Actively looks for replenishment opportunities through restocking and Home Office partnership
• Audits store cleanliness, folding and visual standards
• Supports management team to make merchandise moves based on sell-through and customer feedback to drive business

Requirements:
• 9+ months as Assistant Manager in similar volume, type business
• One to two years retail experience
• Strong interpersonal communication and customer service skills
• Ability to plan, manage time, and make decisions in a fast-paced environment
• Proven success in Staff development and mentorship
• Competition and industry awareness
• Commitment to career growth of self and others
• Team focused, Confident, and professional
• Smart, intelligent, fun, goal orientated, and driven by Integrity
• Strong verbal and written skills
• Ability to perform effective selling techniques to achieve sale and repeat business
• Excellent retail business acumen including selling skills, visual presentation, and sales analysis
• Ability to work a flexible schedule including holidays, overnights, weekends
• Ability to actively supervise the sales floor
• A passion for making people happy
• Belief in leading by example and likewise, exude a leadership as service mentality
• Excited to recruit, train, motivate and inspire as a large piece of your day-to-day responsibilities to your team
• Excellent organizational skills
• Accuracy and attention to detail
• Ability to effectively receive and communicate feedback
• Proactive and experienced in networking
• Passion for the vineyard vines brand

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